I am appalled to hear that victims of the Joplin Tornado who have lost everything are being told when they call to cancel service that they have equipment to turn in or they have to pay $500 or more in fees for equipment that only God knows where the tornado took it.Shame on you and your employees.
It could just as easily have been you who lost everything! How would you feel if you received this type of treatment??? I hope everyone hears about this and boycotts your company!!
I am posting a suggestion to my friends on facebook to do the same maybe if enough people say something Direct T.V.will show some compassion to all those people who have lost so much !!